At OXBAR, we take pride in providing our valued customers with authentic products and exceptional service. Unfortunately, we have recently become aware of a concerning trend where unscrupulous websites are deceiving consumers by using legitimate product images and logos to gain trust. These fraudulent sites entice customers with enticing offers like "buy one, get one free," only to deliver substandard or counterfeit goods. In this article, we aim to guide and empower our customers to differentiate between genuine and counterfeit websites, while also providing a clear pathway for reporting such fraudulent activities.

Verify the Website's Authenticity: To protect yourself from falling victim to counterfeit websites, it is crucial to exercise caution and conduct thorough research. Here are some steps to verify the authenticity of a website:

a. We only have one Official Website: [www.oxbar.com ]. Any other variations or websites claiming to represent us should be treated with suspicion.

b. Company Information: Genuine websites provide detailed company information, including contact details, physical address, and customer support channels. Verify the provided information to ensure its legitimacy.

Scrutinize Offers and Promotions: Fraudulent websites often lure customers with attractive offers, such as "buy one, get one free." Exercise caution when encountering such promotions:

a. Unrealistic Prices: If the prices seem excessively low compared to other reputable retailers, it could be a red flag indicating counterfeit products.

b. Suspicious Offers: Be wary of overly generous offers or deals that seem too good to be true. Carefully evaluate the authenticity of the website and its reputation before proceeding with any purchase.

Report Fraudulent Websites: By reporting counterfeit websites, you not only protect yourself but also help safeguard other consumers. Here are the steps to report fraudulent activities:

a. Customer Support: Reach out to the official OXBAR customer support team through the designated channels provided on our official website. Report the fraudulent website, providing any relevant details or evidence. (support@oxbar.com )

b. Consumer Protection Authorities: Contact your local consumer protection authorities or regulatory bodies to report the fraudulent website and seek further guidance on legal actions or potential refunds.

SHOPIFY Help Center: https://help.shopify.com/en/legal#/report-a-merchant







At OXBAR, we are committed to ensuring the trust and satisfaction of our customers. By staying vigilant, verifying website authenticity, and reporting counterfeit websites, you contribute to a safer online environment for all consumers. Remember, our official website is the only trusted source for purchasing genuine OXBAR products. If you have any questions or concerns, please contact our customer support team immediately. (support@oxbar.com )

Together, let's protect our rights and promote a secure online shopping experience.

OXBAR - Safeguarding Your Trust, Protecting Your Rights.